AIOpsAnalyst

Increased Errors for Durable Objects

Status-page incident · www.cloudflarestatus.com

Becomes a ticket, AIOPS-26

  1. It arrived

    Status-page incident,

    Cloudflare is aware of, and investigating an issue with Durable Objects which potentially impacts a subset of customers. Durable Objects are experiencing an elevated level of errors. We are currently investigating this issue.

    Open the original

  2. It joined a pile of 2 events

    Written reports are grouped when their wording is close enough, first by shared words, then by meaning. The model reads the group once, not each line.

    Group label: Increased Errors for Durable Objects

    Show 1 of the others
    • Increased Errors for Durable Objects and Downstream Services in Asia Pacific (APAC) Region
  3. A model labelled it, once

    Everything the model returns is below. It does not decide what happens next.

    Kind of problem
    error
    How bad
    high
    How sure
    In one sentence
    Cloudflare Durable Objects are experiencing elevated error rates, impacting a subset of customers and downstream services in the APAC region.
  4. The rulebook decided

    Read top to bottom; the lit rule matched first.

    1. severity is criticala person looks first
    2. confidence at or above 0.9acts on it alone(the rule that decided this case)
    3. confidence at or above 0.7drafts it for approval
    4. severity is higha person looks first
    5. anything elserecords it as unsure

    When it acts alone, it sends a ticket only for crashes, errors, slowdowns and feature requests. Anything else it is sure about is routine, and dropped.

    Rule 2 matched: confidence 0.95 is at or above the 0.9 auto threshold.

    Becomes a ticket

    Sure enough, and something a team should fix. The rulebook sends it to the tracker.

    AIOPS-26 Bug: [error] Cloudflare Durable Objects are experiencing elevated error rates, impacting a subset of customers and downstream services in the APAC region.

    The demo tracker holds a sample of 26 tickets; the rulebook would file every match.